f977 Privacy Policy

1. What Types of Information We Collect

When creating an account and using services on f977, we collect various types of information. This information helps us improve the quality of our services and keep your experience safe and secure.

1.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Mobile number and email address
• Current address and country

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile number
• Bank account details (for withdrawals)
• Transaction history and amounts

1.3 Technical Information

• IP address and device type
• Browser type and version
• Site visit times, page views, and activity logs
• Information from cookies and similar tracking technologies

1.4 Communication Information

• Details of communications with us via live chat, email, or other channels
• Records of complaints, suggestions, or requests

2. Purpose of Using Information

f977 uses your information only for the following legitimate purposes. We are always committed to preventing misuse of your information.

• To create, manage, and secure your account
• To process deposits and withdrawals
• For age verification (21+) and identity confirmation
• To prevent fraud, money laundering, and illegal activity
• To provide customer support and resolve complaints
• To send bonuses, promotions, and VIP offers (based on your consent)
• To improve site functionality and resolve technical issues
• To meet legal obligations and comply with regulatory requirements

3. Cookies and Tracking Technologies

f977 uses cookies to keep the website functioning properly and to improve your browsing experience.

3.1 Types of Cookies

• Essential Cookies: Required for the core operation of the site, such as maintaining login sessions and ensuring security.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect site usage statistics to help improve the service.

3.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

4. Information Sharing and Third Parties

f977 never sells your personal information. However, information may be shared with third parties in the following limited circumstances.

4.1 Service Providers

We work with trusted third-party service providers for payment processing, identity verification, fraud prevention, and technical support. These parties receive only the information necessary for the specific service and are required to follow our privacy standards.

4.2 Legal Obligations

We may be required to disclose information under court orders, lawful requests from law enforcement agencies, or applicable law.

4.3 Business Transfers

In the event of a company merger, acquisition, or sale of assets, your information may be transferred. We will notify you in advance in such circumstances.

5. Information Security and Protection

f977 applies industry-standard security measures to protect your information.

• 256-bit SSL/TLS encryption used for all data transmissions
• Sensitive information stored in encrypted databases
• Access controls and regular security audits
• Rapid response procedures in the event of a data breach
• Regular privacy and security training for staff
• Firewalls and intrusion detection systems

However, no technology on the internet is completely secure. We make every effort, but we cannot guarantee complete security. Therefore, you are also responsible for keeping your login credentials and password secure.

6. Data Retention Period

We retain your information only for as long as necessary. Different retention policies apply to different types of information.

• Account Information: For as long as the account is active, and after account closure for the period required by applicable law.
• Financial Transaction Information: For the minimum period required by financial regulatory rules.
• Communication Records: For the period necessary for customer service purposes.
• Technical Logs: For a limited period for security monitoring.

Once the retention period ends, we securely delete or anonymize your information.

7. Your Rights and Controls

Every user associated with f977 has the following rights regarding their own information.

7.1 Right to Access

You can request from us at any time to know what information of yours we are storing.

7.2 Right to Correction

If any of your information is incorrect or outdated, you can request a correction. Some account information can be updated directly from your profile.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, this may not be possible in cases of legal obligations or ongoing disputes.

7.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. This can be done via live chat or by emailing [email protected].

7.5 Right to Lodge a Complaint

If you have any complaints about our privacy practices, please contact us directly. We aim to respond within 30 days.

8. Protection of Minors

f977 provides services only to those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is followed at the time of account registration. If we become aware that any user is under 21, that account will be immediately closed and the associated information will be deleted.

9. Policy Changes

This privacy policy may be updated over time due to changes in our services and legal requirements.

• If significant changes are made to the policy, we will post a notice on the website and inform you by email.
• The "Last Updated" date at the top of the page is always kept up to date.
• Continued use of the site after any changes will be considered as your agreement to the new policy.
• If you object to any changes, please contact us or close your account.

10. International Data Transfers

f977's servers and infrastructure may operate internationally. Your information may be stored or processed in various countries, where different data protection laws may apply compared to your own country.

For such transfers, we ensure that your information is protected in accordance with applicable international standards.