For ages 21+ only

Responsible Gaming —
Keep the fun within limits

f977 believes online betting is a form of entertainment — not an addiction. We are always here to help you stay in control.

Our Commitment

f977 is committed to creating a safe and enjoyable environment for players in Bangladesh. We know that betting and casino games can be enjoyed as long as they stay within limits. However, for some people they can sometimes become a problem. That is why we place the highest importance on responsible gaming.

On this page you will find out how to set deposit limits, make use of time-out or self-exclusion, and seek help for yourself or a loved one. Our 24/7 support team is always here for you.

Our Protection Tools

Set Deposit Limits

Set your own maximum limit for how much you can deposit each day, each week, or each month. This reduces the risk of overspending and keeps you within your budget at all times. Reducing a limit takes effect immediately; processing time applies when increasing a limit.

Time-Out

If you feel you need a break, take a time-out for 7 days, 30 days, or 90 days. During this time no betting or deposits will be possible from your account. When the break ends, your account will be reactivated automatically. It is a simple and effective way to take a break.

Self-Exclusion

If you feel that controlling your betting is becoming difficult, use the self-exclusion feature. Activating it will completely close your account for a specified period. It will not be possible to reactivate it before the period ends. Contact us directly via live chat for assistance.

Loss Limits

Set in advance the maximum amount you can lose within a given period. Once that limit is reached, f977 will automatically prevent you from betting further. This feature protects you from losing more than you can afford in the heat of the moment.

Reality Check Notifications

If you play for a long time, f977 will remind you how long you have been playing. These notifications keep you aware of your time and money. You can set the notification interval yourself — every 30 minutes, 1 hour, or 2 hours.

Account Verification and Security

Age verification is mandatory when registering at f977 — only those aged 21 or above can open an account. Use a strong password to keep your account secure and never share it with anyone.

Warning Signs of a Problem

If any of the following signs apply to you, seek help immediately.

Pay attention — these are signs of a problem

Repeatedly playing to try to win back lost money ("chasing losses")
Hiding your betting habits from family or friends
Using money meant for essential expenses on betting
Wanting to stop playing but being unable to — failing repeatedly
Feeling restless, irritable, or anxious when not betting
Prioritising betting over work, study, or relationships
Taking on debt or selling assets to cover betting costs

If these signs appear, do not try to deal with them alone — contact the f977 support team immediately. Our 24/7 Bengali live chat service is always open for you. Gambling addiction is a health issue — it is not a sign of weakness, and it is possible to overcome it with the right help.

Set Your Limits — 4 Simple Steps

Log In

Open Settings

Go to the "Responsible Gaming" section — you will find it inside Account Settings.

Choose Your Limit

Choose the option that suits your needs — deposit limit, loss limit, session time, or time-out.

Confirm

Enter the amount or duration and click the confirm button. Reducing a limit will take effect immediately.

Important Information

Reducing a limit takes effect immediately — no waiting time.
Increasing a limit takes some time to take effect, giving you the chance to reconsider.
Once self-exclusion is activated, it cannot be cancelled before the set period ends.
No promotional emails are sent during a time-out.
Contact us via 24/7 live chat for any assistance.

Age Verification — Why It Matters

Only those aged 21 or above can open an account and bet at f977. This is not just a rule — it is our ethical responsibility to protect younger generations.

At registration and before the first withdrawal, a National ID card (NID) or passport details may be required for age verification. Providing false information risks account cancellation and forfeiture of deposited funds.

If anyone under the age of 18 is in your household, keep your device and account details secure. It is recommended to use device-level parental control software to prevent children from accessing the f977 app or website.

Protection of Minors

Take the following steps to keep access to your f977 account secure on your device:

Never share your login password or write it down.
Always log out after using your device.
Keep the password save feature turned off in your browser.
Enable parental controls on children's devices.
Keep payment apps (bKash, Nagad, Rocket) separately protected with a PIN.

Need Help? We Are Here for You

There is no shame in talking about betting problems. The f977 support team will help you with complete confidentiality.

24/7 Live Chat

Speak directly with our support team in Bengali. Any time, any day.

Always Active

Email Support

[email protected]

Confidentiality Assured

Get help while keeping your situation completely private. No judgement, no shame.

SSL Encrypted Communication

Frequently Asked Questions

Log in to your account and go to "Responsible Gaming" under "Account Settings". There you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. If you need help, contact us via 24/7 live chat.

When you activate self-exclusion, your account will be completely closed for a specified period. During this time, logging in, betting, or making deposits will not be possible. It cannot be cancelled before the period ends. To apply for self-exclusion, email [email protected] or let us know via live chat.

The minimum age to play at f977 is 21. Age is verified at registration and before the first withdrawal. Accounts registered with a false age will be cancelled and deposited funds will not be returned.

Contact f977 first via live chat or email. Our team will help you confidentially — assisting you to set a time-out or self-exclusion. Also talk to a trusted family member or friend. Remember, seeking help is a sign of courage.

A time-out is a short-term break — typically for 7 to 90 days. The account is reactivated automatically when the period ends. Self-exclusion is a long-term solution — it applies to more serious situations. Even after the self-exclusion period ends, additional verification is required to reactivate.

If you believe a family member is in difficulty at f977, contact us directly at [email protected] and provide the details. We will review the relevant account and take the necessary steps. We take the support of family members very seriously.

Play with Enjoyment, Within Limits

Enjoy f977 games responsibly. Our cricket betting, slots, and live casino are for your entertainment — always in a safe environment.

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Responsible Gaming — Keep the fun within limits